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Grief Encounter Senior Management Team

The senior management team is made up of a very talented and dedicated team of professionals, who are the driving force behind this essential child bereavement charity.

Shelley Gilbert

Dr Shelley Gilbert MBE

Founder & lifetime president
Dr Shelley Gilbert MBE

Dr Shelley Gilbert  (PhD), PGDPM, PGDC, Snr. Accredited MBACP, UKRCP is Clinical Trustee and Lifetime President of Grief Encounter.

Having experienced the death of  both of her parents by the age of 9  for which, like the majority of bereaved children, Shelley received little professional help or support. Shelley used her lifetime learning about the complex issues facing bereaved children and their families to set up  Grief Encounter in 2003, now one of the UK’s leading child and family bereavement services.  Awarded an MBE in 2015, She has a Doctorate in Psychotherapy, PGD Counselling, and is a Senior accredited member of the British Association for Counselling and Psychotherapy.

Her interactive grief work book, The Griefbook, is an award-winning bestseller, and she is a  thought leader in the world of grief and trauma, with the model of the “Upward Spiral of Grief” process now widely adopted across the bereavement world.

Some of her story can be seen in her TEDx Talk 

Richard Fogelman

Richard Fogelman

Chief Executive Officer
Richard Fogelman

Richard attended Birmingham University, graduating with a Law Degree. With a unique numerical ability he pursued a career in the city, spending several years working across investment banks including UBS and Credit Suisse. He then chose to opt for a route out of the city and spent four years in the post of Finance and Operations Director working for the FTSE100 Company Hammerson (based at Brent Cross Shopping Centre). Richard joined Grief Encounter in 2013 as COO, and became CEO in October 2016.

Liz Dempsey

Liz Dempsey

Director of Clinical Services
Liz Dempsey

Liz has worked with children and young people in various capacities for the last 20 years and is an accredited Psychotherapist. The earlier part of Liz’s career was in adventure travel, taking school groups to remote destinations, living and travelling with semi-nomadic tribes people and completing local environmental projects to build sustainable lifestyles. Having just completed 11 years with ChildLine, NSPCC, where she was most recently the Service Manager for their London base, Liz was inspired to take up the role of Clinical Services Director here at Grief Encounter in May 2017 in order to progress and build on the wonderful work and reputation the organisation has achieved to date.

Lou Scott

Lou Scott

Head of Fundraising
Lou Scott

Lou was born and raised in Wolverhampton and graduated with a BA Hons in Business Enterprise and an MA in Events and Exhibition Management. Having volunteered for a local charity she was offered her first full-time job as a Trusts fundraiser. Other than 3 years working with a team of IFAs in the Jewellery Quarter in Birmingham, she has dedicated her career to fundraising.

Lou has worked at the PDSA helping to develop their Major Gifts team, and Teenage Cancer Trust where she lead teams and committees responsible for raising funds to build and maintain the first ever Teenage Cancer Trust Units at Southampton General and The Royal Marsden hospitals. She joined Grief Encounter in July 2018 to strengthen and grow the fundraising department. Living in Lewes in East Sussex, she has 2 teenage children and a serious soft spot for chocolate truffles!