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Covid-19 Update

Dear Friends,

We are living in truly unprecedented times as we all adjust our working and home lives in order to contain Covid-19. Here at Grief Encounter, we are trying to approach the situation with a balanced perspective, following government guidelines, whilst still supporting the vulnerable families we exist for.

In accordance with the latest advice from the NHS and the Prime Minister, effective immediately, we have made the difficult, but necessary decision to postpone all face to face services for families; including one-to-one counselling sessions, Good Grief Workshops and Seasonal Workshops. Over the next few days, we will be in contact with all those who have sessions booked with us, or are scheduled to attend a workshop, in order to find alternative methods for providing help during this challenging time.

That being said, working with children and young people has given us the advantage of being at the forefront of technological support, via our helpline, grieftalk, which facilitates calling, web chats and e-counselling. The essence of all that we do is “connection”, mitigating the isolation that grief so often brings and connecting bereaved children and young people with each other. In these times, although we are unable to see our clients face to face, we urge you to stay connected and get in touch with us. Our helpline is staffed, weekdays 9am – 9pm and will continue to be.

We are also preparing options and information, should the global situation move more dramatically, which will be online and through social media, allowing open access to all of our clients.This will be in the form of advice, blogs and vlogs. We will update you as and when we know more.

As we know you are aware, the current situation puts non-government funded charities, such as ourselves, in an extremely vulnerable position. As a registered charity, a huge portion of our income comes directly from fundraising events, both national, individual and those hosted by Grief Encounter. Due to current guidelines, all of these events, which secure our operation, have been cancelled or postponed. In a time where demand is increasing, and where we are trying to offer grief support in innovative ways, we need to come together to ensure we can continue our offering

We are so grateful to our loyal corporate and individual funders who are supporting us through this difficult period, and their understanding of the difficult decisions around how we are supporting our most vulnerable children. Over the coming weeks and months, COVID-19 will continue to pose a big challenge to us, personally, collectively, financially and professionally. As the Prime Minister warns that many more families will lose loved ones, we need to make sure we are here to help the countless children and young people who will need support. We expect, and are planning for, our helpline to receive a huge uplift in calls over the coming months, and in order to meet those demands we ask you to please consider a one off gift or pledging a regular donation.

If you feel able to donate we would be very grateful – helping to secure our future as we face the challenging months ahead. Please click here to make a donation. We realise that this time of uncertainty affects everyone differently, but if you are in a position to make a donation to help us continue offering services to the children and young people who need us, it will be much appreciated. Please email us if you have any questions via info@griefencounter.org.uk.

Thank you for your patience and understanding. The team at Grief Encounter would like to extend our best wishes for yours and your loved ones’ wellbeing.

Richard Fogelman
Grief Encounter