0808 802 0111
Weekdays 9am-9pm
Grief Encounter helpline

grieftalk helpline

Grief Encounter’s national grieftalk helpline
9am-9pm, Monday to Friday

You are not alone in your grief. Whether your bereavement was expected or sudden, happened recently or was some time ago, we understand how difficult it can be – talking to someone can help.

Please reach out – we are here to support you. There are several ways to get in touch:

  • By phone – call us now on 0808 802 0111
  • Web chat – click on the bottom right-hand corner
  • Email – contact us anytime and we will reply as soon as possible on

Our helpline offers confidential, emotional support and guidance to anyone affected by grief. If you want to know how to support someone close to you – we are here for you too. You can talk openly about your feelings and how you are coping, with someone who really understands.

If you prefer to discuss your feelings with anonymity, our trained bereavement volunteers are ready to discuss your feelings in confidence in real time via webchat or by email.

Our services are free and available to everyone 

If you’re feeling the need to speak to someone while our Grieftalk helpline is closed, you can contact the Samaritans for free on 116 123, or email them at

become a trained grieftalk volunteer?

Volunteering on the grieftalk helpline is a very rewarding role. Please complete the below application form to register your interest.

register now

“…I couldn’t add my grief to my mum’s and brother’s. I needed someone else to turn to, outside of the family; A professional who was ready to listen and offer advice when I was ready to talk. I wasn’t sure I could just pick up the phone, so being able to go online and instant chat made it easier for me. I could let out what I wanted to say and get practical advice on how to cope with everything I was feeling.”

Lucy, age 16 when her father suddenly died